Chosen Solution

Hi boys and girls My girl friend’s laptop’s outer shell broke close to the left hinge of the monitor (pictures on google drive: https://drive.google.com/open?id=1yioxZ-...). Dell charged 68$ to ship the laptop to repair center for inspection and 98$ for replacing the bottom and palm rest plastic housing (part labor and tax). they didn’t acknowledge this as a defect because it doesn’t happen often enough. My girl friend uses this laptop to run SAS so it’s just under normal daily use and my girlfriend claimed she never dropped it. This failure seems very weird to me. I wish I could find the housing from ebay or ifixit so I can DIY the repair if this happens again. but I don’t know the part number. Could someone teach me how to find part number of a laptop part(housing for this case, but sometimes fan and other parts broke too) and the best place to find them? I think someone else will benefit from it too. Thanks a lot!

Hi, Here is a link to the service manual for the laptop. Unfortunately it does NOT give the part numbers for any of the various parts for the laptop. A lot of the time the part number is printed or stamped on the part itself. Not good if you need to get to the underside of the upper case to find it ;-) If none are there then my suggestion is to search online, using the appropriate term for the part, as described in the manual. When you find suppliers, check if they list a SKU number with the part. Once you have the number, you can search online using the number only (do not include ’ SKU’ with the number when searching) to find other suppliers that may suit you better. Here is an example of what I mean. Notice the SKU T9X28 number for the 1st part shown in the link. Then search as per the image below for other suppliers

(click on image to enlarge for better viewing) After having visited a number of parts suppliers’ sites you should be able to build up a catalogue of most of the part numbers, making it easier to find parts. List them next to the part in the service manual. That’s what Lenovo does, whilst HP has a parts list in their manuals Update (03/06/2018) Hi, Is this and this the parts that you are after?