Chosen Solution
Hi all, yesterday I noticed that the upper part of my tv started to have some “stains” of pixels showing colors different than what they are supposed to be.
Normally these stains are of a light blue color when on the screen there is a bright image, then they turn black if there is a completely red background and when there is a black image they are completely unnoticeable. I also noticed that if I look closely with a flashlight these stains sort of remain even when the tv is turned off.
I never spilled water on it or anything, actually i never even moved the tv in 4 years. Any idea what it could be? (TV model: Samsung UE55JU6400)
Hi @vladp , Have you tried adjusting the picture Zoom or Custom position up and down to see if it resolves the problem? Go to (MENU/123) > MENU Picture > Picture Size > Picture Size > Try Now Here’s a link to the user manual. Scroll to p.121/194 (pdf file numbering at top of document) to view all the options for moving the picture so as to remove the line from the top.
it could be that air is getting into the lcd
