Chosen Solution

my alcatel onetouch want turn off’''

Remove and replace the battery. This should solve the problem.

Let the battery run down. I bet that’ll do it.

I have one of their flip phones with the exact same issue. The issue began when I called a specific person. Ever since calling that specific person my phone will no longer shut off and the settings to control what buttons on the flip phone cause it to turn off have disappeared.

i cant get phone to turn off to charge

One touch has been on my smartphone for months driving me crazy having to click on next then turn off handset and turn back on how do I get it off the handset