Chosen Solution
the phone mute is stuck on, ie there is a angle line drawn thru the microphone icon and of course my called end can’t hear me. tapping the microphone icon does nothing. My blue tooth head piece works fine. this happens even tho phone volume is turned up all the way and the blue tooth is shut off if the microphone is broken this will be my 3rd messed up blu phone. I guess they can’t deliver the quality needed at the very low price they charge for the feature rich phone.
Hello BB, Remove and reinsert battery to restart your phone and see whether it works as normal
Resetting and removing battery does not fix!
