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My iPhone 6 Plus works great! Nothing wrong until recently, no one can hear me on the other end of a phone call! I hear them perfectly fine. FaceTime video and audio work. It seems if the person I’m trying to call doesn’t have an iPhone, I can’t talk to them except text. I can record my self with a video and message. I tried switching with another person’s SIM card. Still had trouble. When it first started, the person on the other end only heard static. Now they hear nothing, not even background noise. Help! What piece do I need to reconnect or replace!

Hello pauldouzat, its seems to be issue is occurring from HD vice service on your iphone. try to do changes on below settings and restart the iPhone and check with feature phone. tap Settings > Cellular > Enable LTE and tap Data Only.

Hi. I have a iPhone SE on EE and a iPhone 5 on O2. Both do this in and around my home! Yet the signal on both is strong as transmitter is half a mile away. Go somewhere else ( say 8 miles away) and both work fine?!? I call using what’s app now if possible that cures it !

Hello, I have a phone store and recently came across this issue on an iphone 6 Plus. You make a call and the receiving party hears almost nothing but static, the voice sometimes comes through but very faint as the static over shadows the voice. I changed the flex cable for the front camera which has a microphone and attaches to the ear speaker, also changed the charging port/dock and nothing helped. When I replaced each of those parts it worked for like two calls and then went back to the static noise. It is very weird, because I would flick the earspeaker and then it would start working for the remainder of the call and sometimes a couple more calls, but again would continue with the issue. If anyone has an answer or comes up with a solution, let us know. It would be greatly appreciated. I’ve been in business for over 7 years and this is the first issue I have like this. Thank you

it could be:

  1. the bottom mic which is located on the charging flex as facetime uses the mic which is located at the top with the front camera flex. Try to make a call and see if they can hear you whilst your phone is on loud speaker.
  2. Once you have changed the part and it is still not working then it could be an audio ic issue.

My wife’s iphone 6 has a very similar problem. She answers a call and the calling party cannot her her. She calls them back immediately and everything works fine. Doesn’t sound like hardware to me.

My father-in-law has the same problem had him power off his phone wait 10 seconds and turn it back on and now it works

Been tried…no effect.

What could be problem I can’t be heard