Chosen Solution
Hey all, was using my laptop as usual until the screen suddenly turned black. Now my laptop’s screen doesn’t work at all. Basically I can see that the backlight still works as I can still readjust it but I get a constant black screen (dimmed with the backlight), connecting it to an external monitor works, any Idea of what this could be? Thanks.
hi @walterwhite4773 Try the following Run the computer in safe modeHold down the Shift button and then press and hold down the POWER button until the computer restarts.Recovery ModePress and hold COMMAND + OPTION + P + R and then press the power buttonReset SMCPress and hold SHIFT + CONTROL + OPTION then press and hold the the POWER button for 10 secondsThen Press power button to turn on the laptop If these method fail, then remove the back cover of the laptop and disconnect, the battery, keyboard and trackpad connectors, SSD (if installed) and the display connector (OPTIONAL) for about 30s to allow the system to drain the remaining charge. Re-connect everything and try to turn on again. If this still doesn’t bring back your image, I would be looking around the display connector to see if there is any obvious signs of damage or dislocation of the connector itself. Hope it helps!
