Chosen Solution
A week ago the power button on my Nexus 5 got stuck. I would press the power button and the phone would behave as if I was holding down the button even though I wasn’t. I watched some teardown videos on YouTube and opened up the phone, took out the motherboard and gently squeezed the power button connectors on the board. This seemed to have worked because the button is no longer stuck and the phone is working. However, I have not observed the H indicator on the signal icon since then, only the E. It doesn’t matter what I set the preferred network type to and I know there is HSPA+ coverage in the area. Is it possible I damaged or disconnected an antenna when I opened the phone? I have noticed no other issues. EDGE is working as well as can be expected.
On step 8 of the iFicit teardown you see the blue boxes indicated antenna spring contacts. Make sure they are pointed up enough that they make contact with the antenna on the back cover.
i managed to fix it. try resitting the 2 coax cables.
It would be more helpful if you tell us the model of the phone and what network you are using. Anyway, do a software reset to start with.
Tom, Why do you think factory reset should solve this issue ? Thanks, Sagi.
I’ve the same issue…
oh %#*@ me too. i realized i am stuck on edge
@fuhui94 please tell us how u managed to fix it? coz im having the same issue… only EDGE is working… no HSPA+ at all… i have reflashed roms and have tested all the possible settings but no success… please elaborate us how u managed to fix this problem?
I have the same issue, but the issue was caused by me dropping the phone. I dropped it on concrete, the back cover popped open in some places, of course I was furious for me being so clumsy , i closed the back cover and put the phone back in pocket… 2-3 hours later I was on bus, took the phone out to surf the web or whatever, noticed EDGE indicator, I was confused cuz I was in a H+ area and this shouldn’t have been happening. Got home I have a 3G zone there, but nothing. I downgraded to 4.4.4 from lollipop, didn’t help, reflashed to 5.0.1 didn’t help, I couldn’t fix it. Sometimes in some places it gives me 3G or H+ but the coverage indicator is half greyed out, on EDGE it’s always full. So I don’t know what to do. I don’t have warranty any more, I can’t even RMA the device. Can anyone help? Will it be a good idea to replace coax antenna cables?
In my case, I had to replace the device motherboard, replacing the antennas did not help.
Re seating the small coax cable plugs (tiny little plugs on grey wires) that run either side of the battery fixed this problem for me. One of them became unplugged when I dropped the phone and the problem confused me for a week. Fixed now :)
Hi, i have a same issue. I was re seating small wires and nothing changed. Then removing all antenna cables for testing, but result still same only full signal EDGE working. How can i resolve this problem? Thanks.