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I have an Acer Nitro 5 and have installed a 1TB SSD by Crucial and it has worked for roughly 5 months now including this morning and this afternoon it had stopped said that it had a “Disk Error” and it restarted then got the Acer start screen loop to where I had to adjust the date and time to read correctly as well as the boot steps. It had my SSD 0 boot first as usual and when I changed that to have the SSD 1 boot first I was able to get into my laptop. Now as I am trying to get my 1TB back up it says “D:/ is not accessible” The request has failed due to a fatal device error. Is there anything that I am able to do to fix this? I have attached a few pictures below sorry for quality. I have looked in the disk manager and see it there but it’s not allowing me to do anything with it nor available in My Computer tab.

Thanks for any help or advise!

  • Chris Update (03/26/2019) @arthurshi Hello I hate to bother you, it’s just you had assisted me with my issue with the SSD not being located and not it looks like after you had helped me fix that issue. I am now having issues with it not registering it once again and it’s saying “D:/ is not accessible. The request has failed due to a fatal device error” If you can please shed some light on this I would truly appreciate it. Thanks again for all your hard work and assistance and any sort of information/tips you may be able to give me.

There maybe some fault in the hardware and you can still fix this issue with different methods: 1] Repair hard-disk errors Many a time hard disks run into a temporary issue where the OS considers that it’s not healthy anymore. To fix it, you should run chkdsk , and other repair utility in the command prompt to resolve those issues. If this cannot solve your problem, you may have to think about replacing your hard drive. When you do so, make sure to backup all your data on the Windows 10 PC  by using some third-party backup software. You can also use it as a secondary hard drive. 2] Use S.M.A.R.T Self-Monitoring, Analysis, and Reporting Technology or SMART is a tool which can monitor hard disks health and send out signals if it is failing. 3] Initialize the disk It is possible that the disk or the partition from where you are trying to copy the data has accidentally un-initialized itself. 4] Format your HardDrive If you have taken backup of your data or the data doesn’t matter to you, you can try low-level format your hard drive using third party software, or if your OEM has any tool to offer, you may have to reinitialize disk to use it with Windows 10 PC. If none of these help, you may also check out this tutorial. Hope the info will be of help.