Chosen Solution

My Sony Tv is stuck on the loading screen and it shows four color circles. Can you help, please? Update (12/18/2022)

You can unplug the TV power cord and plug it back in, use the TV remote control, or use the TV menu to perform a power reset. The power reset is an important part of TV troubleshooting as your TV runs the Android™ OS, which is also used in many smartphones and tablets. Regards, Will